Shipping policy
Motiland — Shipping & Payment
Every piece is made to order. Please allow production time — your model is printed, finished, and checked by hand before it ships.
Delivery times
| Destination | Delivery time |
|---|---|
| Czech Republic & Slovakia | 7–10 days from order confirmation |
| Other European countries | typically 14+ days |
We ship with Packeta (Zásilkovna). You will receive tracking by e-mail as soon as your order ships.
Shipping prices — Czech Republic (CZK)
| Method | Price |
|---|---|
| Packeta pickup point / Z-BOX | 79 CZK |
| Home delivery (courier) | 95 CZK |
| Cash on delivery surcharge | +100 CZK |
Shipping prices — Slovakia (EUR)
| Method | Price |
|---|---|
| Packeta pickup point / Z-BOX | €3.90 |
| Home delivery (courier) | €5.90 |
| Cash on delivery surcharge | shown at checkout |
Other European countries
| Method | Price |
|---|---|
| Delivery via Packeta and partner carriers | 400 CZK (≈ €16 — shown in your currency at checkout) |
Cash on delivery is available only in the Czech Republic and Slovakia.
Payment methods
- Card payment — Visa, Mastercard (secure processing by Shopify Payments)
- Apple Pay / Google Pay
- PayPal
- Cash on delivery (CZ & SK, surcharge above)
All prices include VAT. Shipping and any surcharges are always shown in the cart and at checkout before you place the order.
Receiving your parcel
Please check the parcel on receipt. If the packaging is visibly damaged, note the damage with the carrier (or refuse the parcel) and contact us at support@motiland.com — we'll sort it out quickly.